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Returns and exchanges are allowed if the items received are defective or damaged. Only products that are unworn unaltered, unwashed and in its original packaging with the label still attached can be returned/exchanged.  They will be accepted if the goods are returned within 30 days of receipt (for both local and international orders). The customer will bear the shipping cost for the return.

However, customers are advised to notify us at info@mataa.com.my or through our WhatsApp customer service by quoting the order number and the product details.

Sale items and purchases made with discount coupons are strictly non-returnable.